Terms of Service

Last Updated: March 26, 2026

Agreement to Terms

These Terms of Use constitute a legally binding agreement between you (whether personally or on behalf of an entity) and Smalltown Ceramics ("we", "us", or "our") concerning your access to and use of our website.

By accessing or using our website, you confirm that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree with all of these terms, you are prohibited from using the website and must discontinue use immediately.

We reserve the right to update or modify these Terms at any time. Any changes will be reflected by updating the "Last Updated" date. Your continued use of the website after changes are posted constitutes your acceptance of those changes.

Intellectual Property Rights

Unless otherwise stated, the website and all its content are the property of Smalltown Ceramics.

This includes, but is not limited to, all source code, databases, functionality, software, website designs, text, images, graphics, and logos (collectively referred to as "Content" and "Marks"). These are protected by applicable intellectual property laws.

The Content and Marks are provided for your personal, non-commercial use only. No part of the website may be copied, reproduced, distributed, or exploited for commercial purposes without our prior written permission.

User Representations

By using the website, you represent and warrant that:

All information you provide is true, accurate, and complete
You will maintain the accuracy of such information
You have the legal capacity to agree to these Terms
You are not a minor under applicable law
You will not access the website using automated means such as bots or scripts
Your use of the website does not violate any applicable laws or regulations

User Registration

You may be required to create an account to access certain features.

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. We reserve the right to remove or change a username if it is deemed inappropriate or misleading.

Products

We aim to display product details, including colors and features, as accurately as possible. However, we cannot guarantee that your device will display colors exactly as they appear in reality.

All products are subject to availability. We reserve the right to discontinue any product at any time without notice. Prices are subject to change without prior notice.

Purchases and Payment

We accept payments through PayPal.

By making a purchase, you agree to provide current, complete, and accurate purchase and account information. You authorize us to charge your selected payment method for your order.

We reserve the right to refuse or cancel any order at our discretion, including limiting quantities per customer, household, or order.

Prohibited Activities

You may not use the website for any purpose other than its intended use.

Prohibited activities include:

Unauthorized data collection or scraping
Attempting to bypass or interfere with security features
Engaging in fraudulent or misleading behavior
Using the website to compete with our business
Uploading or transmitting malicious code or viruses
Impersonating another person or entity

User Generated Contributions

If you submit reviews, comments, or other content ("Contributions"), you agree that:

Your Contributions do not violate any third-party rights
Your Contributions are not unlawful, abusive, or defamatory

You retain ownership of your Contributions, but you grant us the right to use, reproduce, modify, and display them for legitimate business purposes without compensation.

Third-Party Websites and Content

Our website may contain links to third-party websites.

We do not control or assume responsibility for the content, policies, or practices of any third-party websites. Accessing such websites is at your own risk.

Term and Termination

These Terms remain in effect while you use the website.

We reserve the right to terminate or suspend your access at any time, without prior notice, for any reason, including violation of these Terms.

Modifications and Interruptions

We reserve the right to modify or discontinue the website, in whole or in part, at any time without notice.

We are not responsible for any loss, damage, or inconvenience caused by interruptions, delays, or system maintenance.

Governing Law

These Terms are governed by and interpreted in accordance with the laws of the State of Tennessee, United States, without regard to conflict of law principles.

Dispute Resolution

In the event of a dispute, both parties agree to first attempt to resolve the matter through informal negotiation for at least 30 days.

If the dispute cannot be resolved, it will be submitted to binding arbitration in Tennessee, United States, in accordance with the rules of the American Arbitration Association.

Disclaimer and Limitation of Liability

The website is provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, regarding the accuracy, reliability, or availability of the website.

We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the website.

Contact Us

If you have any questions about these Terms of Use, please contact us:

Company: Smalltown Ceramics
Email: support@smalltownceramics.com
Address: 15875 Rankin Ave, Dunlap, TN 37327, United States

Support Hours: Monday to Friday
8:00 AM to 5:00 PM PST

Local Store Hours
Tuesday 12:00 to 17:00
Wednesday 12:00 to 17:00
Thursday 12:00 to 17:00
Saturday 12:00 to 19:00
Monday, Friday, Sunday Closed